Shipping policy
At Craft Easy Tools, we are committed to processing and shipping your orders as quickly as possible.
• Shipping Days: We ship orders Monday through Friday. Please note that we do not process or ship orders on weekends or public holidays.
• Processing Time: All orders will be shipped within 24 hours of being received during our regular shipping days. Orders placed on weekends or holidays will be processed on the next business day.
If you have any questions about your order or shipping, feel free to contact our customer support team. Thank you for choosing Craft Easy Tools!
International Shipping Policy: Customer Responsibilities for Duties, Taxes, and Import Fees
When placing an order with Craft Easy Tools for international delivery, please note the following:
1. Shipping Costs:
• Domestic Shipping (within the United States) is available at a flat rate of $5 USD.
• International Shipping Costs are automatically calculated at checkout based on your location.
2. Taxes and Duties:
• All international orders may be subject to import duties, taxes, and customs fees imposed by your country’s customs authority.
• These charges are not included in the product price or shipping cost at checkout.
• Craft Easy Tools has no control over these fees, as they are determined by your country’s customs regulations.
3. Payment of Fees:
• You are responsible for paying any applicable duties, taxes, and fees upon delivery.
• Failure to pay these fees may result in your package being held by customs, returned, or discarded. Craft Easy Tools will not issue refunds for orders abandoned due to unpaid duties or taxes.
4. Customs Delays:
• Occasionally, customs processing may cause delays in delivery. These delays are beyond our control. Please allow extra time for international orders to arrive.
5. How to Estimate Costs:
• To estimate duties and taxes, we recommend checking with your local customs office before placing an order.
By placing an international order, you acknowledge and agree to the above responsibilities regarding duties, taxes, and fees.
For any questions about international shipping, please contact us at support@crafteasytools.com.